Bryan Taylor

The Farce that is Human-Centered Design (HCD)

The very nature of design demands that we consider an end user and his or her experience with our work. If you haven't been practicing human-centered design all along, you've been doing it wrong.

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Bryan Taylor

Why Experience Matters

A good user experience leaves customers feeling content, but it's the exceptional experiences — the ones in which all of the details fall right into place — that generate immediate buzz and long-term loyalty.

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Bryan Taylor

Thinking About Design Thinking 5: From Macro to Micro

There are three levels of design thinking and you’ve got to work through them in the right order, or the whole process will be flawed.

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Bryan Taylor

Thinking About Design Thinking 4: Sticky Notes Do Not a Design Thinker Make

You can arrange (and interpret) sticky notes so that they point toward your desired solutions, but sticky notes alone won’t truly solve your problems — that takes a willingness to follow through on the complete design thinking process.

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Bryan Taylor

Thinking About Design Thinking 3: We’re All Designing Some Kind of Solutions

While I’m wary of the term “designer” becoming diluted, there are many in other (non-design) fields who practice design thinking and, maybe, should be considered designers, as well.

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Bryan Taylor

Thinking About Design Thinking 2: “Designers” are Everywhere These Days

There are more and more people out there with “designer” in their job titles, but does this change the way we define design?

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Bryan Taylor

Thinking About Design Thinking 1: We're Basically Philosophers

Aristotle's academy aimed to explore and expand our understanding of how things worked, to find connections and solve problems. That's not so different than what we do as practitioners of design thinking.

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Mary Flatley

Drawn to Spring: A Playlist

A Drawn-curated playlist to help you welcome the brand new season and put a little spring in your step.

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Drawn Agency

BOLD Predictions for the Year Ahead

Our incredibly audacious predictions for 2019. (We really went out on a limb here.)

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Slavka Eberhart-Garah

The Craft of Giving

There are some interesting parallels between gift giving ('tis the season) and the work that we do with our clients. Here are some tips for approaching gifting like a designer.

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Bryan Taylor

Pantone Color of the Year 2019: Drawn’s Pick

Last year, Drawn accented its new building with Pantone Ultra Violet 18-3838 just months before it was named Color of the Year. We think we might be on a roll, so our creative director, Bryan Taylor, wrote a letter to Pantone expressing his choice for Color of the Year 2019.