Our Thoughts


Siete HQ cafe bar with patterned tile counter and rows of yellow stools under wood beams

Siete | New Headquarters

A Mexican-American Home for 100 Co-workers

Crowd at Siete's Amazing Grain Free Mexican American Food trade-show booth

Siete | The Booth

Get the skinny on our award-winning design for Siete’s custom trade show booth.

Two men reviewing plans by a sunlit curtained window in a dim brick-walled room

The Drawn Brand | Brand Pillars

Brands can be fragile, so it’s important to anchor them with rock-solid foundations.

Glowing candle lantern among fallen autumn leaves in a dark moody forest

The History of Halloween & Its Uniquely Spooky Brand

Delving into Halloween's history provides terrific context for the holiday's ghoulish iconography and creepy traditions.

Friends in sunglasses laughing over Public House beer flights at an outdoor table

Designing Digital Experiences that Feel More Human with Porter

Design thinking has helped us to build technology that enhances human experiences, rather than dissolving them.

Handmade glossy purple ceramic mug holding a bunch of colored pencils

Ugly Mugs: How Flawed Prototypes Lead to Good Design

The design process isn't always so linear, and perfection is rarely the initial outcome — especially when true customization is the goal.

Five portraits of people of varying ages working and creating, in a row

Are You Ever Too Old to Start a Startup?

When it comes to launching a successful startup, age really is just a number — it’s your experience and connections that really count.

Sunnie Fresh Snacks lineup: Pizza, Taco, Granola Bites and Hummus dippers on a yellow background

Sunnie | The Dippers

The story behind Sunnie's adorable, bite-sized (so to speak) snack packs.

Siete Salsa Roja and Salsa Verde jars in front of a patterned box on a teal background

Siete Small Batch | The Salsa Duo

Siete Small Batch is a place for trying new things, both when it comes to products and package design. Here’s some insider intel on our most recent Siete package design.

Porter for Hotel Room Service app screens shown over a brick hotel building exterior

Porter Moves Into Hospitality & Event Venues

As the Porter platform continues to evolve and expand, it’s finding a foothold in new spaces like hotels and stadiums.

People exchanging a printed tote bag at an outdoor street market on a sunny day

Why Authenticity Matters Part 2 | For Business

Authenticity is a smart business move — it earns trust and leads to efficiency and, in turn, profits.

Friends laughing together at a bar, black and white, penguin artwork on the back wall

Why Authenticity Matters Part 1 | For Brands

Authenticity is more than just a buzz word. It’s a business strategy.

Man brainstorming notes on a plywood wall covered in handwritten ideas during a workshop

Blue Sky Thinking — What is it and Why Do We Use it?

What is blue sky thinking? Imagine cooking with zero constraints.

Bags of Siete Kettle Cooked Potato Chips in several flavors arranged on a green surface

Siete | The Kettle Cooked Potato Chips

A peek at the process of designing the packaging for Siete Family Foods’ new product line, Kettle Cooked Potato Chips.

Diner holding a Public House beer glass while a server presents a tablet at an outdoor table

Cheers to Our Favorite Local Breweries and Restaurants

It's been a tough year for the foodservice industry and we're proud of our local partners, whose hard work and ingenuity helped them to evolve and thrive through it all.

Woodworking wall neatly hung with hand saws, chisels, planes and files in a workshop

Our Process

Our process goes a little something like this: understand, create, evolve.

Collage of hands sketching, typing on keyboards and a smartwatch, illustrating work process

Faux Efficiency Part Deux

What happens when efficiency as we know it is a myth?

Bottles of Culina Salted Caramel Espresso and Passion Fruit drinks on a pale background

Culina | The Drinkables

Designing packaging for Culina’s new product line that communicates the brand’s personality and values.

Illustration of a masked Wolcott worker in a red cap on a yellow banner over a red pattern

Making Home Services Feel Safe During a Pandemic

A year out from the start of the pandemic, we reflect on how we helped Wolcott navigate the COVID-19 climate as an essential home services business.

Siete Grain Free Tortilla Chips Squeeze of Lime bag beside scattered chips and guacamole on orange

The Inspiration Behind Siete’s New Packaging Design

Siete’s award-winning, new packaging design is steeped in Mexican-American culture & family values.

Five ColdFire Brewing barrel-aged farmhouse ale bottles with patterned labels lined up on white

ColdFire Brewing | The Barrel-Aged Series

ColdFire Brewing’s barrel-aged beers often spend two years on oak before they’re bottled up. So, the bottles? They needed to be worthy of such beers.

Siete grain free tortilla chip bags including No Salt and Dip Chip displayed on a store shelf

12 Tips for CPG Startups

What we’ve learned from years of starting, building, and growing CPG brands.

Culina Front Line Care Package with dairy-free yogurt jars, CBD coffee and wellness products

Culina | The Quarantine Care Package

Using design to help a growing CPG brand, Culina, to give back to healthcare workers and others at the front lines of the fight against COVID-19.

Siete team gathered around a backyard barbecue smoker, drinks in hand at golden hour

La Familia: How Siete's Culture Influences Everything They Do

Siete Family Foods is a family-owned and operated CPG company that does things a little differently, putting family first, family second, and business third. The results are pretty remarkable.

Two ornate vintage upholstered armchairs by a window in a dim moody room

How Recognizing Our Patterns of Pattern Recognition Can Make Us Better Designers

We identify chairs as chairs because of trusted, instinctive patterns of recognition. But what if we rethink those patterns? We could be designing some wild chairs, for starters.

Crowd gathering at PublicHouse food hall bar beneath illuminated menu boards and string lights

A Place to Gather at PublicHouse

How Drawn helped convert a 100-year-old church into a contemporary food hall designed to invite eating, drinking, and — above all — connecting with friends and neighbors.

Diner using the Porter app on a phone at a restaurant bar lit by a warm Edison bulb lamp

Porter | Alignment Unlocks Potential

How the hunt for alignment led to a “quiet set of helping hands” for the restaurant industry.

Drawn team in a black-and-white brand audit workshop, gathered at a table by a wall of sticky notes

Why Brand Audits Matter

Sometimes, you need an unbiased eye to tell you where your strengths and weaknesses are. With a brand audit, Drawn can help reveal things about your brand that you may not be able to see on your own.

Family reading a book together on a picnic blanket in a green backyard garden

Drawn to Culture: Must-Reads

From historical non-fiction to vintage brand standards to bedtime stories, here’s what we’re reading (and loving) at Drawn.

Woman in headphones and glasses using her phone while seated on a couch, listening to a podcast

Drawn to Culture: The Podcast Edition

Getting tired of listening to those same old podcasts day after day? Here’s a list of the ones we’ve been loving recently to give your ears a little something new.

Two men reviewing rolled construction plans inside a building under renovation with exposed framing

Drawn U | Interdisciplinary Design

When appreciation for the philosophy of design meets authentic, instinctive design thinking, good things happen. We believe that the best design is second nature and comes from truly embracing interdisciplinary thinking.

Man taking notes beside a woman in a classroom of students, design tutoring session in El Salvador

Drawn U | Tutoring Design

Learning something new — whether it’s how to speak Spanish or the language of design thinking — can be tough. You can think of us as a tutor to help you with the latter.

Illustration of a sailing ship with the dictionary-style entry 'Ship, verb: be made complete and delivered'

How to Speak Agency

When you're deeply immersed in any culture, you start to get a little "inside baseball" about it. For the sake of our non-industry friends (and self-awareness), here's a thoughtfully compiled selection of design and/or advertising jargon and how to interpret it.

Vintage green industrial press machine inside the timber-framed Built Oregon Festival venue with string lights

Overheard at the Built Oregon Festival

Nuggets of wisdom from successful, Oregon-based entrepreneurs and businesspeople at the Built Oregon Festival in Portland, Oregon.

Friends laughing over beers at a crowded outdoor beer garden table at sunset

Human-Centered Design is Just Good Design

Human-centered design — a wholistic approach to problem-solving and design that allows room for empathic understanding and iterative prototyping — is really just good design. Period.

Group relaxing in chairs around a backyard fire pit under string lights at dusk

The Value of the Back Porch

Asking the right questions in the right setting can have a huge impact on the quality of information that you collect.

Black-and-white tintype portraits by Trask Bedortha: a man with a bicycle and a woman holding a bag

Why Images Matter with Trask Bedortha

Drawn's photographer and senior designer on the power of imagery and the value of visual design elements.

Barista pouring milk to make leaf latte art in a dark cup held in hand

Why Experience Matters

A good user experience leaves customers feeling content, but it's the exceptional experiences — the ones in which all of the details fall right into place — that generate immediate buzz and long-term loyalty.

Bearded man seen from behind gazing at a colorful stained-glass window in a dim space

Why You Should Allow Room for Tacit Decisions

Hunches happen. They can be used as a valuable decision-making tool and, at the very least, they're worth a quick assessment.

Four people posing with a branded WSECU credit union trailer at a street market

Think Big — Think Wholistically

Engagement's about more than taps on a screen. Ideally, it's synonymous with meaningful experience(s) and human connection. Shifting perspective. Leaving an impression. And it's worth doing it right.

Overhead flat lay of potted plants and seedlings in wooden and concrete planters on a white surface

Good Design Evolves

If you want to create a product or service or brand that people are drawn to, you have to give it room to mature. Because chasing for attention doesn't look good on anyone.

Woman on her phone in a converted-church pub with stained glass and wooden booths

Designing Pubs + Design Thinking = Design of a New Digital Product

How an architectural design project led to another architectural design project that became a service design project and, eventually, a whole new product.

Drawn team and locals talking around a red table during community research in El Salvador

At the Heart of Design Thinking

True design thinking asks us to consult the heart as well as the brain.

Two staff working behind a wood bar lined with taps and shelves of glassware and bottles

Show, Don't Tell

Brands are made up of far more than "About Us" statements. It's their actions, their visual choices, the stories they tell that really tell us who a brand is.

Drawn team members and locals making collages together at tables in a blue El Salvador classroom

Sympathy for Empathy

It doesn't really matter whether you're employing sympathy or true empathy in your search for innovative solutions; it's the commitment to real context that is fundamental to the design thinking process.

Smiling man in a Porter partnership tee talking with people at an outdoor event, black-and-white

Developing Brands for the Experience Economy

Developing brands for a public that prizes experiences requires an internal culture that's committed to design thinking, which helps keep an empathetic finger on the pulse of those on the street.

Hand holding a glass of dark beer at a bar as a woman laughs in the background

How I Became an Accidental Beer Snob

Our job demands that we know our clients (and their products) (and where they fit into the world) really well. To gain this kind of expert knowledge, we throw ourselves headlong into their industries. And sometimes, we become beer snobs along the way.

Apprentices seated on steps watching an instructor present at a design fabrication shop, black-and-white

Why Rapid Prototyping is an Integral Part of the Design Process

Rapid prototyping allows you to get your hands on a version of your design ASAP, which, in turn, allows you to discover shortcomings in your initial concept — and brainstorm solutions.

Bee on an orange dahlia bloom in a sunlit garden with soft green background

Thinking About Design Thinking 5: From Macro to Micro

There are three levels of design thinking and you’ve got to work through them in the right order, or the whole process will be flawed.

Plywood wall covered in colorful handwritten sticky notes from an ideation session

Thinking About Design Thinking 4: Sticky Notes Do Not a Design Thinker Make

Sticky notes alone won’t truly solve your problems — that takes a willingness to follow through on the complete design thinking process.

Focused man in a navy tee beside a canning line of beer cans at Coldfire brewery

Thinking About Design Thinking 3: We’re All Designing Some Kind of Solutions

While I’m wary of the term “designer” becoming diluted, there are many in other (non-design) fields who practice design thinking and, maybe, should be considered designers, as well.

Overhead view of hands hammering copper around a carved wooden 'Drawn' script sign in a shop

Thinking About Design Thinking 2: “Designers” are Everywhere These Days

There are more and more people out there with “designer” in their job titles, but does this change the way we define design?

Man in a cap leaning over a large curved fabricated panel in a workshop, black-and-white

Thinking About Design Thinking 1: We're Basically Philosophers

Aristotle's academy aimed to explore and expand our understanding of how things worked, to find connections and solve problems. That's not so different than what we do as practitioners of design thinking.

Man and woman talking over pints at an outdoor table, man gesturing mid-conversation

Why Listening Matters

How do we do the best job possible for our clients? By listening.

Drawn-designed bar interior with live-edge wood counter, stools and blue accent wall

Drawn In: A Photographic Survey Of Drawn-Designed Interiors

Our talented, in-house photographer, Trask Bedortha, beautifully captures our clients' stories and the work that we do for them. While his images regularly inspire us, we happen to think that his shots of our interior design work are some of his best. Here's a sampling — prepare to feel an intense urge to dine out.

Pink triangulated glass wall with the word 'MAKER' in dark vertical lettering

Good Design is Timeless

Timeless design is something that we're forever chasing and very rarely capturing. It doesn't succumb to passing trends. It feels accessible and elegant at the same time. It's simple, but not simplistic. Perhaps most importantly, it honors the fundamentals of our craft.

Curved blue leather banquette with live-edge wood table and stained-glass windows in a Drawn-designed interior

Pantone Color of the Year 2019: Drawn’s Pick

Last year, Drawn accented its new building with Pantone Ultra Violet 18-3838 just months before it was named Color of the Year. We think we might be on a roll, so our creative director, Bryan Taylor, wrote a letter to Pantone expressing his choice for Color of the Year 2019.

Concept flag design on a pole, navy Y-shape and white six-point flower on a green field against blue sky

How HCD Took the Wind Out of Our Flag Project

That awkward moment when you realize that there's no such thing as a design project that isn't human centered.

Black-and-white photo of two Drawn team members in discussion at a service design work session

Drawn Agency champions responsive service design for the benefit of all at Service Design Week 2018

How designing brand experiences that are responsive rather than reactive helped one Oregon design agency create valuable opportunities

Drawn's open studio loft with wood-beam ceiling, standing desks, records on display and a colorful rug

The Farce that is Human-Centered Design (HCD)

The very nature of design demands that we consider an end user and his or her experience with our work. If you haven't been practicing human-centered design all along, you've been doing it wrong.

Three friends laughing and sharing beers at a wood pub table, growlers and glasses in the foreground

That Je Ne Sais Quois: The Human Element in Marketing

Why instinct and psychological insight are as important to successful marketing as analytics.

Abstract collage of watercolor circles and geometric triangles on coral, yellow and cream, illustrating brand equity

Why Brand Equity Matters

Our brands gain equity through smart investment. Sometimes, we're rewarded for risk while other times, it pays to err on the side of caution.

Black and white view through glass into Drawn's meeting room with team working at a table

The Bard, Part 3: Ideate, Make, Shoot, Post, Engage

How the Bard meets our needs as a dynamic agency (and helps us to meet those of our clients) in an ever-changing creative landscape.

Person climbing colorful painted staircase in Drawn's Bard with timber beams and cable railings

The Bard, Part 2: A Salvaged History

Ninety percent of the materials used in the Bard’s construction were salvaged from other forgotten stories, which means that Drawn's new space is steeped in history and rich with texture. Just like the agency itself and each of our clients, our building has a story.

Maker guiding a curved plywood form past a Bosch circular saw in the fabrication workshop, black and white

The Bard, Part 1: Casting the Dream

Shakespeare's Juliet once asked, "What's in a name?" In our building's case, quite a lot. Here's the story (and philosophy) behind Drawn's new HQ, told in three parts.

Laptop showing the Rexius Shopify store with mulch and soil products, flanked by potted succulents

Moving the Offline Customer Experience Online with Shopify

How we worked with Shopify to translate a traditionally analog business model to a digital interface.

Open notebook with handwritten notes and a pen, low light, for the Why Words Matter essay

Why Words Matter

In contemporary culture, a picture really does seem to be worth a thousand words (or at least a thousand likes). But can a word ever be worth a thousand pictures? We think so — if it's the right one.

Hands holding two illustrated Starbucks holiday Give Good cups, one in a red sleeve, partly desaturated

On Creating (New) Traditions

When we think of traditions, we mostly think of the 10, 50, 100-year-old ones, but we're creating new traditions all the time. Here's a look at some successful marketing campaigns that society has adopted as traditions and why they work.

Row of vintage industrial pendant tube lights hanging against warm wood paneling

Why Texture Matters

Whether created by time or intention, texture tells a story; it can reveal an object's true nature. So, can texture inspire better design?

Mirror-symmetrical row of bare winter trees on snow with a blue X overlay, illustrating symmetry

Symmetry: Sophisticated or Simplistic?

While symmetry has its merits, it can also prove a restriction when it comes to design. Here, we explore both sides of the symmetry debate — where do you stand?

Computer monitor displaying a logo constructed from geometric circles and red curves

Why Design Matters

Whether you're working with plenty of time and an unlimited budget or quite the opposite, there's a lot more to effective design than vectors.

Six sheets of looping ink doodles overlaid with colorful rings, by the Drawn team

Uniquely the Same

Our team members' backgrounds are literally all over the map, but our values are tightly aligned and the result is smooth collaboration bolstered by a vast diversity of experience.

Flat-lay of an open lined notebook, white keyboard, earbuds and a cup of coffee on a wood desk

The Drawn Team’s Creativity Hacks

Our team-tested methods for finding inspiration and feeding creativity.

Overhead view of converging railway tracks with a train car at the junction

Our 10 Tenets of Authenticity

The principles behind Drawn's philosophy of authenticity.

Worker in a headlamp kneeling to install white cabinets in an unfinished room

Authenticity in the (Re) Making: A Sociological Timeline

The cultural shift that gave rise to truth in marketing and why honesty is good for your brand.

Hand tending potted spring flowers including daffodils and crocuses against a brick wall

3 Ingredients of a Great Promise

Know how to make smart promises to your audience and deliver services that exceed their expectations.

Smiling server at a brewery taproom counter lined with beer taps and chalkboard menus

The Simple Question that Will Help Your Brand Evolve

What really makes people feel valued at work and how to use employee satisfaction to your brand's advantage.

Evergreen holiday wreath with pinecones hanging on a wall of vintage wooden drawers

Why Opening on Christmas Undermines Your Brand's Value

How your company handles the holidays sends a message to customers about your priorities, and you want to make sure that it's the right one.

Long row of brewery beer taps with a full glass of golden beer by a window

Thankful for Good Design

Quick and easy can be appealing, but when it comes to branding, it pays to invest in good design.

Oak barrels stacked on racks with metal kegs in a dim brewery or distillery cellar

The Need to Adapt Without Losing Your Identity

A willingness to change is only one part of the equation.

Barista pouring coffee from two Chemex carafes into four white cups on a wood table

Faux Efficiency

Why expending more time and energy up front is a better route to true efficiency than seeking simple (and rapid) solutions.

Person sketching rough logo concepts in a spiral notebook beside a laptop

Stealing Originality

There may be no such thing as a truly original idea, but inspiration can spark evolution, leading to fresh designs and concepts. Just be wary of theft — it's lazy and won't pay off in the long run.

People gathered with drinks in a lounge during an informal Drawn unfocus group session

How 'Unfocus Groups' Offer Unique Insights into Audiences

We found that traditional focus groups have their limits, so we took our research methods outside the box.

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